Privacy Policy

Last Modified: November 26, 2025

Danelia Dental Wellness (“we,” “our,” or “us”) respects your privacy and is committed to safeguarding it in accordance with this policy. This Privacy Policy outlines:

  • How we collect, use, disclose, and protect the personal information of our customers and users (“you”).

  • The types of information we may collect from you or that you may provide when visiting our Website at https://www.daneliadentalwellness.ca/ (“Website”).

  • Our practices for collecting, maintaining, safeguarding, and disclosing such information.

We will use your personal information only as described in this policy, unless otherwise required by applicable law. We take active measures to ensure that the personal information we collect is adequate, relevant, non-excessive, and used strictly for limited and appropriate purposes.

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, including information that can be used alone or in combination with other data to identify, contact, or locate a specific person.

This policy applies to personal information we collect, use, or disclose:

  • Through this Website.

  • Through email, text, or other electronic communications between you and the Website.

The Website may contain links, plugins, services, social media integrations, or applications operated by third parties. Clicking on these links or enabling these features may allow third parties to collect or share information about you. These third parties maintain their own privacy policies, for which we accept no responsibility or liability. We do not control these external websites, and we strongly encourage you to review the privacy policy of each site you visit.

This policy does not apply to information:

  • Collected offline or through any means other than the Website.

  • Provided to, or collected by, third parties through applications or content (including advertisements) that may link to or be accessible from the Website.

Please review this policy carefully to understand our practices for collecting, processing, and storing your information. If you do not agree with our practices, your choice is not to use our Website. By accessing or using this Website, you acknowledge that you understand, accept, and consent to the practices described herein. This policy may be updated periodically (see Changes to Our Privacy Policy). Your continued use of the Website following modifications indicates that you accept and consent to those changes, so please revisit this policy regularly.

Information We Collect About You

We collect and use several categories of information from and about you, including:

Personal Information

Information that can reasonably be used to directly or indirectly identify you, such as:

  • Your name

  • Mailing address

  • Email address

  • Telephone number

  • Internet Protocol (IP) address

  • Username or similar identifiers

  • Any other identifier we may use to contact or identify you

Non-Personal Information

Information that does not identify you directly or indirectly, such as demographic data and aggregated or statistical information. Aggregated data may be derived from personal information but does not itself reveal your identity. For example, aggregated information may be used to calculate how many users access a particular Website feature.

Technical Information

Details such as:

  • Browser type and version

  • Time zone settings

  • Browser plug-in types and versions

  • Operating system and platform

  • Details regarding your internet connection and equipment used to access the Website

  • Website usage details

Website Interaction Data

Non-personal details about your interactions, including:

  • Full URLs and clickstream data

  • Pages viewed or searched

  • Page response times

  • Download errors

  • Duration of visits to certain pages

  • Interaction patterns (scrolling, clicks, mouse-overs)

  • Methods used to navigate away from pages

  • Phone numbers used to contact customer service

How We Collect Information

We gather information using the following methods:

Direct Interactions

When you voluntarily provide information by:

  • Completing forms on the Website

  • Corresponding with us by email or other methods

  • Requesting services

  • Reporting issues with the Website

  • Responding to surveys for research purposes

Automated Technologies

As you browse the Website, certain information is automatically collected through:

  • Cookies

  • Web beacons

  • Flash cookies

  • Other tracking technologies

This may include IP addresses, usage details, and browsing patterns.

Third-Party Sources

We may also receive information about you from business partners or publicly accessible sources.

Information You Provide to Us

Information you provide directly through the Website may include:

  • Information submitted in Website forms, including service inquiries

  • Records and copies of correspondence, including email addresses

  • Responses to research or customer-satisfaction surveys

Cookies and Automatic Data Collection Technologies

As you navigate and interact with the Website, we may employ automatic data collection tools to gather information about your devices, browsing behavior, and usage patterns, including:

  • Traffic data

  • Location data

  • Log information

  • Communication data

  • Resources accessed on the Website

  • Information about your computer, such as IP address, operating system, and browser type

Automatic data collection helps us:

  • Estimate audience size and usage trends

  • Store preferences to customize your experience

  • Recognize returning visitors

Technologies Used Include:

Cookies

A small file stored on your hard drive. You may refuse cookies through browser settings, but doing so may limit access to certain Website features.

Flash Cookies

Used to collect information about preferences and Website navigation. These are not controlled by standard browser settings. For help managing Flash cookies, see your Adobe settings panel.

Web Beacons

Small electronic files embedded in Website pages that allow us to collect statistics, verify system integrity, or determine the number of users who visit specific pages.

How We Use Your Information

We use information collected about you, including personal information, to:

  • Present our Website and its content

  • Provide products, services, or information you request

  • Fulfill the purposes for which you provided the information

  • Improve our Website, services, marketing efforts, and user experience

  • Carry out purposes disclosed at the time information is collected

  • Fulfill any purpose with your consent

Disclosure of Your Information

We may disclose your personal information:

To Subsidiaries and Affiliates

Where necessary for business operations.

To Third-Party Contractors and Service Providers

These parties support our business (e.g., analytics providers, search-optimization partners) and are contractually required to:

  • Maintain confidentiality

  • Use the information only for authorized purposes

  • Adhere to the standards described in this policy

During Business Transactions

Such as mergers, restructuring, divestitures, or asset transfers, where personal information may be included among transferred assets.

For Legal Purposes

To comply with:

  • Court orders

  • Laws or legal processes

  • Government or regulatory requests

To Enforce Policies

Including Terms of Use and billing or collection processes.

To Protect Rights and Safety

When necessary to safeguard Danelia Dental Wellness, our clients, or others.

With Your Consent

As otherwise authorized by you.

Transferring Your Personal Information

We may store, process, or transfer your personal information outside Canada. Foreign jurisdictions may have different privacy laws, and governments or regulatory bodies may legally access your information.

We require all service providers, regardless of location, to comply with privacy and security standards consistent with this policy and applicable Canadian legislation.

You may request additional information about our use of international service providers by contacting us (see Contact Information and Challenging Compliance).

Your Choices Regarding Information Use and Disclosure

We provide options to control your personal information, including:

Tracking Technologies

You may configure your browser to:

  • Refuse all or some cookies

  • Notify you when cookies are being used

However, disabling cookies may affect Website functionality.

Data Security

Protecting your personal information is a priority. We use physical, administrative, and technical safeguards to prevent:

  • Accidental loss

  • Unauthorized access

  • Unauthorized use

  • Alteration or disclosure

All information submitted to us is stored on secure servers protected by firewalls.

However, transmission of information over the Internet is not entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security. Any transmission is at your own risk. We are not responsible for the circumvention of Website security measures.

Data Retention

Unless otherwise required or permitted by law, we retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Meet legal, accounting, or regulatory obligations

We may anonymize your data so that it can no longer be associated with you. We reserve the right to use anonymized and de-identified information for any lawful purpose without further notice or consent.

Accessing and Correcting Your Personal Information

You have the legal right to request access to, or correction of, the personal information we hold about you.

To review, verify, correct, or withdraw consent for your personal information, contact us at:

📧 info@daneliadentalwellness.ca

We may request additional information to verify your identity. In certain cases, privacy legislation may allow or require us to deny your request. If access is refused, we will explain why unless prohibited by law.

Examples of information we may not disclose include:

  • Information protected by solicitor-client privilege

  • Records relating to formal dispute resolution

  • Information about another individual that would reveal their personal information

  • Information that is prohibitively expensive to provide

If you have concerns regarding the accuracy of information provided to you, please contact our Privacy Officer.

Withdrawing Your Consent

Where you have given consent for the collection, use, or sharing of your personal information, you may withdraw it—as long as the law or our agreements allow—by contacting:

📧 info@daneliadentalwellness.ca

Withdrawal may limit our ability to provide certain services. We will explain any consequences when you make your request.

Changes to Our Privacy Policy

We will post any changes to this Privacy Policy on this page, along with an updated revision date. If significant changes are made to how we handle personal information, we will provide notice on the Website’s home page.

You are responsible for ensuring we have a valid, up-to-date email address for communications and for regularly reviewing this policy for updates.

Contact Information and Challenging Compliance

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

📧 info@daneliadentalwellness.ca

We maintain procedures to receive, investigate, and respond to complaints or inquiries regarding our handling of personal information, our compliance with this policy, and with applicable privacy laws.